Reservations require prepayment of one night as a deposit. The remaining balance is charged at check-in automatically using the credit card provided during booking. The deposit is only refundable if the reservation is cancelled more than 14 days prior to the scheduled arrival date. Cancellations the same day as check-in are treated as no show and will be charged the full amount.
Cancellation must be made by phone or email with confirmation from Volcano Retreat.